Acterra International Kft. specializes in SAP systems, consulting, and the optimization of related business processes. Its goal is to provide customers with stable, efficient, and scalable enterprise systems that support their day-to-day operations and long-term growth.

When one of Acterra’s partners needed reliable server infrastructure to run its SAP environment, Acterra recommended vshosting as the infrastructure provider.

The Challenge

Reliable Infrastructure for a Business-Critical SAP Environment

Three factors were particularly important when selecting the infrastructure provider: high service quality, consistent availability, and a competitive price-performance ratio. Acterra was responsible for the software side of the project, while its partner required a reliable server solution capable of providing a stable foundation for its SAP environment.

For business-critical SAP systems, reliable and continuous operation is essential. Acterra therefore needed an infrastructure partner that both its team and the end customer could rely on.

Why vshosting?

Acterra was already familiar with vshosting and its track record in the market. The proposed service package provided the performance and reliability its partner required to operate its systems effectively. For Acterra, recommending vshosting as the infrastructure partner was therefore a natural choice.

“We were familiar with vshosting’s track record in the market, and the proposed service package provided exactly the level of performance our partner needed to run its systems reliably.”

The Solution

Server Infrastructure Designed for Reliable SAP Operations

vshosting provided the server infrastructure for the project, while Acterra remained responsible for the software environment. Throughout the project, Acterra, vshosting, and the end customer worked closely together to ensure that the final solution met both technical and business requirements.

The initial phase required some additional coordination to define the requirements and align the budget on the customer side. Once the project was underway, however, implementation proceeded according to plan.

The Results

Reliable Operations and a Satisfied End Customer

Based on feedback from the end customer, the implemented solution fully met expectations. While the initial budget approval required some additional discussion, the quality of the solution ultimately convinced the customer’s management team.

Acterra rated the overall service 9 out of 10.

“Once the project was underway, everything proceeded according to plan.”

Technical Support: 9/10

Acterra also rated vshosting’s technical support 9 out of 10.

The team particularly valued the technical expertise and the speed with which questions were addressed. Any minor communication challenges that arose during the project were resolved quickly and efficiently.

“The technical expertise was excellent, and any technical questions that came up were handled quickly.”

Flexible and Proactive Collaboration

Close cooperation between Acterra, vshosting, and the end customer was an important factor in the project’s success. Acterra particularly valued the flexible and proactive approach throughout the project, with all three parties working together to identify the best technical solution.

“The collaboration was highly flexible and proactive.”

At a Glance

Customer Acterra International Kft.

Industry / Expertise SAP systems, consulting, and business process support

Challenge Providing reliable and stable server infrastructure for a partner’s business-critical SAP environment

Solution Server infrastructure from vshosting designed to support reliable SAP operations

Overall Service Rating 9/10

Technical Support Rating 9/10

Collaboration Flexible, proactive, and technically reliable

“We would be happy to recommend vshosting to other companies and will continue to do so in the future.”

Kriston Csaba

CEO, Acterra International Kft.